TEL 01442 800999

About First Responders Ltd

First Responders - Educating and training people to save lives

Our Aims

  • We provide high quality training with practical demonstrations.
  • We feel it is important to explain the reason behind the requirements and guidelines.
  • We aim to equip our students with the skills required to feel confident and prepared to provide assistance in the event of an emergency.
  • We can assist you to meet your mandatory health and safety requirements.

Our Classes

Many training organisations have gone back to increased class sizes and groups sharing manikins.

Here is some really good news – At First Responders Ltd we have invested in our equipment and will continue to offer you your own serviced CPR manikin for training on the day, so NO MORE SHARING MANIKINS!

You get a book, training pack and leaflet on all one or more day courses.

Running smaller class sizes enables us to keep our training standards high to the advantage of each participant. The course itself incorporates different teaching styles so that whatever learning method the student prefers, it is catered for.

We are also able to offer Hybrid courses so that part of the learning takes place via online video conferencing, after practical sessions in the classroom.

Our Courses

First Responders provides the full range of First Aid courses from two hours to three days. We offer courses for child carers and adults. We also provide manual handling and Fire Marshall training.

Training can be provided at your premises for larger groups, as this helps us to tailor each course to your workplace. We also hold open courses in Hemel Hempstead for individuals.

Please call us or see our training calculator for more information. If you cannot see a specific course you would like, please speak to us. We may be able to set up a course for your workplace or requirements.

First Responders' Andy Fay says...

Andy Fay First Responders Ltd

“I left school and qualified as a carpenter. I obtained my first First Aid certificate in 1981 while at college in St Albans. I then walked into a Conference Centre First Aid room and volunteered my skills… The rest is history!

I’ve worked consistently as a volunteer First Aider since that time, and always wanted to be a First Aid Instructor but didn’t achieve this until 2001. I worked for First Responders Ltd as an instructor and became director of the company in 2017.

I was a community First Responder for East of England Ambulance Service, and formally held Emergency Medical Technician certificate. I also worked as an Assistant Manager for a busy First Aid department at various stadiums around the country for conferences.

I am absolutely passionate about First Aid and the difference it can make to peoples lives, just knowing what to do if someone collapses or is choking. I really believe that helps with personal development and builds a confidence that few other skills can.

I really hope you enjoy your training. We put a huge amount of care and thought into the activities, the PowerPoint presentations and the type of people selected as instructors. 

Even though we are discussing some serious matters, for example what to do in life-threatening situations, you should come away feeling that it was a positive and a building experience. We bring the same enthusiasm to our First Aid for Mental Health, Safeguarding, and Fire Marshal courses.”

The First Responders team

All our instructors and assessors have been chosen for their high quality teaching skills and their talent for making their students feel comfortable in their learning process. They have all worked and volunteered in the First Aid industry for many years and bring their experience to their teaching.

We use our experience to teach and provide engaging courses. We do not simply relate to books, we use practical demonstrations, group work and if requested scenario training. We feel that you, the client, and the student should, have total confidence in us and our training and as such our priority is the constant monitoring of all we do.

Andy Fay First Responders Ltd

Andy Fay


Qualified First Aider since 1981, Instructor since 2001

Hello my name is Andy Fay. I’m the director of First Responders Limited. I actually started as a customer of the company 30 years ago, then i became an instructor in about 2002. First Responders Limited provide the full range of first aid at work training courses,paediatric training courses & we also can provide on duty first aiders for your event. The main thing about my instructors is that they are practically experienced and are not just teaching from a book.

First Responders Nicola Skidmore

Nicola Skidmore

Office manager

Qualified First Aider since 2015

Hello I am Nicola, I help our customers by providing all the information they need to set up in house training. I did my first, First Aid at Work course, in 2015 but was a Dental Nurse before that. All of us, even the office staff, go on duty as First Aiders regularly.

First Aid instructor Tony Gaits

Tony Gayts


Qualified First Aid Instructor since 2014

Hello my name is Tony Gayts. I am a first aid instructor, I’m also an emergency medical technician. I have been in the first aid industry for 10 years.

Alison Reed First Aid instructor

Alison Reed


Qualified First Aid Instructor since 2012

Hello my name is Alison Reed. I am a first aid instructor and also an emergency medical technician. I have been doing this for 15 years and I enjoy working for Andy at First Responders Limited.

Jean-Luc Pierre First Aid instructor

Jean-Luc Pierre


Qualified First Aid Instructor for 2016

Hello my name is Jean-Luc Pierre. I started off as one of the administrators at First Responders Limited and realised that I would like to become an Instructor. I assisted with courses while completing my teaching qualification.

Timi Valassidis First Aid instructor

Timi Valassidis


Qualified First Aid Instructor since 2004

Hello my name is Timi Valassidis. I am a qualified emergency medical technician, I have been in the first aid industry for about 13 years now. I am one of the instructors with First Responders Limited.

Peter Hanna First Aid instructor

Peter Hanna


My name is Peter. I have a background in eduction. I started getting more involved in first aid training during the pandemic and discovered a great interest! It’s a unique joy training people in skills that could potentially save someone’s life.




Life saver!

Hello Andy, I just wanted to thank you for saving someone’s life in our Community Hall yesterday. Our regular first aiders were on holiday and

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